Mi Humana 3.7.7

Because we have always cherished life, we aim to be closer to you. Access your plan information, find the best medical providers according to your coverage, chat with a customer service representative, check the status of your reimbursements, and get important documentation for using your coverage, all with just one click.

• My Plan: Obtain the best benefit from your medical coverage, learn about your plan, deductibles, and download the user manual for your coverage.
• My Network: Humana Medical Guide: By using our medical network, you receive greater coverage. With the Mi Humana App, discover the best medical providers for Consultations, Hospitalization, Laboratory and Imaging Tests, Therapies, and Dental Centers according to your area or specialized needs.
• My Reimbursements: Check the status of your reimbursements by downloading or sending your statements to the registered email. If you have any concerns about refunds, enter the online chat and we will assist you with your inquiries.
• Forms: Important documents for processing refunds, pre-authorizing a surgery, and more.
• Contact Us: Access our online chat or call our 24/7 call center; we are here to help. If you encounter any issues with the Mi Humana App, reach out to us at humana.comunicaciones@humana.med.ec or call us at 1800 486262 option 1.